The Commons at Grant, NCR’s 100-unit permanent supportive housing community in downtown Columbus, Ohio, has been recognized as a “Community of Quality” by the National Affordable Housing Management Association (NAHMA). Through the Communities of Quality® (COQ) National Recognition program, affordable multifamily rental properties can be certified as having achieved a high standard of excellence in the way they are maintained and managed, the services they provide residents, the experience and training of personnel, and other criteria.
To be recognized as a National Community of Quality® (COQ), a property must receive a high score based on six criteria: physical inspections; employee credentials; financial management; programs and services; endorsements; and photographs and reports.
As manager of a Nationally Recognized COQ, NAHMA acknowledged that The Commons at Grant provides the highest-quality affordable housing to lower-income residents while adding value to its larger community. It scored high on inspection of its physical plant by an objective reviewer and on the quality of management reviews, audits, replacement reserves and other criteria. Its staff members were judged on their credentials, such as those earned through NAHMA (e.g., a Certified Professional of Occupancy, a National Affordable Housing Professional or a Housing Credit Certified Professional) or by credentials awarded by other industry associations or organizations.